Delivery

We ship orders using DPD. All orders require mandatory processing times within our delivery times of one to five business days on standard products for UK deliveries. Once you have successfully placed your order, order processing will automatically begin thirty minutes thereafter. Once processing has begun, orders cannot be changed nor modified.

Shipping confirmation and tracking information is available via email as soon as your order is processed and shipped.

In the event of damage or loss, the customer is responsible for getting in touch with the courier directly and keeping us updated if help is needed from us. We advise to get in touch with the courier no later than two weeks past the delivery date if your item has not arrived or arrived in a damaged condition. In order to allow us adequate time to raise a complaint and compensation claim with the courier.

Delivery for custom/ pre-order items will be applicable per item and each product will state ETA's as these products are made to order no matter your shipment preference. The additional time requested will be added upon standard delivery times. Once your order is ready to ship, your selected shipping method will be used.

The delivery options we offer within the UK are as follows:

• Express Shipping (1-3 working days) 
• Standard Shipping (2-4 working days)